Effective Date: 12/20/24
Pro35 Creative LLC, doing business as Storyfuse (“Storyfuse,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us:
- Personal information, such as your name, email address, phone number, and payment details, when you create an account, purchase a product, or contact us.
- Content you submit through our Services, such as project files, communications, and feedback.
1.2 Information We Collect Automatically:
- Usage data, including your IP address, browser type, operating system, and access times.
- Information collected through cookies and similar technologies to enhance user experience and analyze site usage.
1.3 Information from Third Parties:
- Data from third-party services, such as social media platforms, when you interact with our accounts or integrate their services with ours.
2. How We Use Your Information
We may use the information we collect to:
- Provide, operate, and improve our Services.
- Process transactions and send related communications.
- Respond to your inquiries and provide customer support.
- Personalize your experience and offer tailored content.
- Monitor and analyze trends and usage.
- Comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Your Information
3.1 Service Providers:
- We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data hosting, and customer support.
3.2 Legal Obligations:
- We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
3.3 Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 Consent:
- We may share your information with your consent or at your direction.
4. Your Choices and Rights
4.1 Access and Correction:
- You may access and update your personal information through your account settings or by contacting us.
4.2 Opt-Out:
- You can opt out of receiving promotional emails by following the instructions in the emails. Note that you may still receive transactional emails related to your use of the Services.
4.3 Cookies:
- Most browsers allow you to manage cookies. You can modify your browser settings to decline cookies, though this may affect the functionality of our Services.
4.4 California Residents:
- If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collection, deletion, and sharing practices.
5. Data Security
We implement reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no system is completely secure, and we cannot guarantee the security of your data.
6. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
7. International Users
If you are accessing our Services from outside the United States, please note that your information may be transferred, stored, and processed in the United States or other countries where we or our service providers operate.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pro35 Creative LLC (DBA Storyfuse) Email: [email protected] Address: 307 S McKenzie St Ste 119 Foley, AL 36535 Phone: 251-233-1144
Thank you for trusting Storyfuse with your information. Your privacy is important to us.